Policies

 

Credit Cards:

We accept the following credit cards via PayPal: Visa, MasterCard, and Discover.

It is important that you provide your exact billing address and phone number. Your information must match what is on file for you with the credit card company. Incorrect information will cause a delay.

We DO NOT accept money orders, cashier’s checks, company checks, or personal checks.

 

Return or Exchange:

We DO NOT provide refunds only exchanges. All sales are final. If you need to exchange your Voluminous hair, it must be done within 10 days of the purchase and you must have the original receipt. Hair must still be in original package. We will not exchange merchandise that has been used or altered (combed, brushed, picked, cut, or processed). Any exchange request after 10 business days will be denied.